The Amazing COVID Comeback: Part 2

Last week in Part 1, I introduced you to my team’s success during the difficult year of 2020. I delved into some of our practices and now you must be wondering, how in the world do I start with all of this?!? I am so glad you asked! I would love to help you! Start by establishing your vision. Then, look at where you are, review the information that you have and evaluate the statistics. Next is reviewing and, when necessary, revamping your training. Ask yourself the following questions: ...
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The Amazing COVID Comeback: Part 1

  2020. What a year, right? For many offices, 2020 meant survival. For ours, what started as a traumatic year with a pandemic and the tragic, unexpected loss of one of our beloved doctors, turned into a year of thriving. By committing to focus on constant and never-ending improvement, our office was able to consistently meet and exceed our goals. In 2020, revenue produced in our hygiene department alone increased by nearly 40%. In fact, had we not encountered a 6-week hygiene shut do...
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