How Investing in Your Staff Pays Off in a Big Way

Payroll is one of the biggest expenses for any dental practice owner, taking up 24-28% of a standard practice’s income.1 If you are trying to increase your income and reduce your costs, you might be tempted to achieve this by hiring lower wage dental staff. While this notion might look great on paper, it does not work out as well in reality. In fact, it is likely to cost you more money overall. Instead, you should consider investing in quality staff to boost your practice’s revenue. No...
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Re-assess and Re-focus in 2021

When it comes to your profitability and production for 2021, how are you doing so far this year? Are you on track to do what you hoped? And most of all, have you determined what improvements you want to incorporate into your practice for 2021? Many of us had the feeling that a giant pause button was pushed during our COVID lockdowns. How did you use that time? Did you take time for yourself? Did you reprioritize your relationships? How about your health, did you do any self-love or was it...
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The Amazing COVID Comeback: Part 2

Last week in Part 1, I introduced you to my team’s success during the difficult year of 2020. I delved into some of our practices and now you must be wondering, how in the world do I start with all of this?!? I am so glad you asked! I would love to help you! Start by establishing your vision. Then, look at where you are, review the information that you have and evaluate the statistics. Next is reviewing and, when necessary, revamping your training. Ask yourself the following questions: ...
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The Amazing COVID Comeback: Part 1

  2020. What a year, right? For many offices, 2020 meant survival. For ours, what started as a traumatic year with a pandemic and the tragic, unexpected loss of one of our beloved doctors, turned into a year of thriving. By committing to focus on constant and never-ending improvement, our office was able to consistently meet and exceed our goals. In 2020, revenue produced in our hygiene department alone increased by nearly 40%. In fact, had we not encountered a 6-week hygiene shut do...
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It’s Not JUST About the Science

At a time when “evidence-based” everything is all the rage; I would like to share my experience and philosophy in regard to salivary diagnostics.  My approach comes from a non-scientific perspective garnered from my 40+ years of clinical experience.  I come at it from both a trained scientific, human, psychological, patient management and pragmatic mindset. Several years back, I had a discussion with a well-respected career academic and journal editor about “evidence-based” medicine.  He qu...
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Accountability in Your Office

Are your employees busy all day? But some of the things you want to get done are not getting done? Nobody seems to notice when there is a problem such as voids in the schedule, patients leaving without accepting treatment, operatory drawers not stocked, etc. until it is too late. Whenever you come across these difficult situations, you have choices. Do nothing or do something. Webster's Dictionary defines “accountability” as “the quality or state of being accountable; an obligation or wil...
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How to Hire the Best Dental Staff in the Everchanging COVID-19 Pandemic

  The coronavirus pandemic has changed almost every aspect of our lives, from grocery shopping to socializing with friends and family. The way we work has changed, too. Working from home is now an option for many. However, dentists, hygienists, and assistants providing emergency treatment and elective treatment from their homes is impossible. Working in dentistry during this time has been a real eye-opener. Many dental professionals have adapted while some have left practice en...
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The Time is Now: How COVID-19 has Awakened a Desire for Wellness

As we all begin to live out the new normal triggered by the current pandemic, one thing that will never go back to normal is peoples’ views on the importance of health. COVID-19 has been a wake-up call for many. There is a collective sense of the need to assess health, contemplating areas and practices we can improve and what we can do to prevent illness and disease in our bodies. As dental providers, the timing is right to capitalize on this movement towards health and wellness. Now is the...
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Interview with Dr. Kusek DDS

Dr. McGlennen: Thank you for your continued support of our testing services. You have been a legacy provider since early 2011. Tell me how you use OralDNA® salivary diagnostics. Edward Kusek DDS: Most of my testing consists of MyPerioID® IL-6 to pre-determine if patients have a susceptibility to periodontal disease and may be at higher risk for implant placement.  In the past, MyPerioPath® provided an objective measure to aid in a study I was conducting for the use of laser detoxication o...
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3 Pillars of Protection in the COVID 19 Pandemic

Flashback: Friday the 13th of March 2020, COVID-19 is sweeping the globe – sickness, death, and economic destruction in its pathway. Educated and concerned dental professionals are stopped in their tracks with little scientific guidance as to how COVID-19 will impact the industry. Anxiously, we wait. The media bombards us with horrific accounts of how the virus has perplexed and overwhelmed the medical community. Fear-ridden, we wait. Dentistry is flooded with webinars, best practice protoco...
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